Terms & Conditions
Last updated: May 2026
Website: https://ukfiancevisaguide.co.uk/
Business/trading name: UK Fiancé Visa Guide
Contact email: Support@ukfiancevisaguide.co.uk
1. Introduction
These Terms & Conditions apply when you access this website, purchase the UK fiancé visa digital handbook, use our digital product delivery system, or contact us for support.
By purchasing the handbook or using this website, you agree to these Terms. If you do not agree, you should not purchase or use the product.
2. About the Product
The product is a digital educational handbook designed to help couples better understand and prepare for the UK fiancé visa application process. It may include written guidance, checklists, templates, examples, document organisation support and practical preparation information.
The handbook is based on practical experience, research and May 2026 approved application experience. It is not personalised legal advice, immigration advice, legal representation or a guarantee of visa approval.
3. Educational Resource Only
The handbook is provided for educational and informational purposes only. It is designed to help you understand the preparation process more clearly, but it does not replace official GOV.UK guidance, UKVI requirements, legal advice or advice from a qualified immigration adviser or solicitor.
You remain responsible for checking the latest official requirements before submitting any application.
4. No Guarantee of Outcome
We do not guarantee that your visa application will be approved. UK visa decisions are made by the relevant authorities based on your circumstances, evidence, eligibility, current rules and the information submitted in your application.
Using the handbook may help you feel more organised and informed, but it cannot control or guarantee the outcome of any application.
5. Price and Payment
The price of the digital handbook will be displayed on the website or checkout page at the time of purchase. Prices may change from time to time.
Payments are processed through third-party payment providers such as Stripe, Lemon Squeezy or another checkout provider. We do not intentionally store full card details on our own systems.
6. Digital Delivery
After successful payment, you should receive access to the digital handbook through the delivery method shown at checkout, such as an email download link, customer portal, checkout confirmation page or digital delivery platform.
If you do not receive access within a reasonable time after purchase, contact [support email address] with your order details.
7. Instant Access and Cancellation Rights
Because this is a digital product, you may be asked at checkout to agree to immediate digital delivery and acknowledge that once access or download begins, your cancellation rights may be affected.
Where required by law, we will provide the relevant pre-contract information and ask for the appropriate consent before instant digital access is supplied.
8. Refunds
Due to the digital nature of the product, refunds are generally not offered once the handbook has been accessed or downloaded, except where required by law or where the product is faulty, inaccessible due to a technical issue we cannot resolve, or materially different from what was described.
If you experience a technical issue accessing the product, contact us at [support email address] and we will try to resolve it. Refund requests are considered on a case-by-case basis in line with applicable consumer rights.
9. Email Support
Your purchase may include email support to help you navigate the handbook, understand where to find relevant sections and use the material more confidently.
Email support does not include legal advice, immigration advice, completion of your application on your behalf, review of your full case as a regulated adviser, representation before UKVI, or any guarantee of approval.
We may decline to answer questions that require personalised legal advice, regulated immigration advice or detailed assessment of complex circumstances.
10. Your Responsibilities
You are responsible for:
Checking the latest official GOV.UK and UKVI requirements before applying.
Ensuring all information you submit in your application is accurate and truthful.
Preparing and submitting your own application and supporting evidence.
Deciding whether to seek advice from a qualified immigration adviser or solicitor.
Using the handbook lawfully and only for your own personal application preparation.
11. Intellectual Property
All content in the handbook, website, templates, examples, design, branding and written materials is owned by or licensed to [business/trading name], unless stated otherwise.
Your purchase gives you a personal, non-exclusive, non-transferable licence to use the handbook for your own personal preparation. You must not copy, resell, upload, share, distribute, reproduce, edit for resale, or make the handbook available to others without written permission.
12. Acceptable Use
You must not misuse the website or product. This includes attempting to copy, scrape, resell, distribute, hack, overload, interfere with, reverse engineer or otherwise exploit the website, delivery system or digital product.
13. Accuracy and Updates
We aim to keep the handbook accurate and useful, but immigration rules, fees, forms, guidance and procedures can change. Information may become outdated after publication. You should always check the latest official GOV.UK and UKVI guidance before relying on any information for an application.
We may update the handbook or website from time to time, but we are not obliged to provide ongoing updates indefinitely unless expressly stated at purchase.
14. Liability
Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.
To the fullest extent permitted by law, we are not responsible for visa refusals, delays, changes in law or policy, customer errors, incomplete applications, third-party platform issues, lost opportunity, loss of income, emotional distress, or indirect or consequential loss arising from use of the handbook or website.
15. Third-Party Services and Links
The website and handbook may refer to third-party websites, tools, platforms or official guidance pages. We are not responsible for third-party content, availability, policies, fees or decisions. You should review third-party terms and privacy policies separately.
16. Changes to These Terms
We may update these Terms from time to time. The latest version will be published on the website. The version that applies to your purchase will usually be the version available at the time of purchase, unless a change is required by law or is otherwise clearly communicated.
17. Governing Law
These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your location provide otherwise.
Contact
Email: Support@ukfiancevisaguide.co.uk
Response time: usually within 1–2 working days