Privacy Policy
Last updated: May 2026
Website: https://ukfiancevisaguide.co.uk/
Business/trading name: UK Fiancé Visa Guide
Contact email: Support@ukfiancevisaguide.co.uk
1. Introduction
This Privacy Policy explains how [business/trading name] collects, uses and protects personal information when you visit our website, purchase our digital UK fiancé visa handbook, contact us, or use our email support
We are committed to handling personal information responsibly, transparently and only for legitimate purposes connected with operating this website, delivering the digital product, supporting customers and improving our service.
2. Who We Are
[business/trading name] sells a digital UK fiancé visa preparation handbook and related educational support. For data protection purposes, [business/trading name] is the controller of the personal information collected through this website, unless stated otherwise.
If you have any questions about this Privacy Policy or how your information is used, contact us at: [support email address].
3. Information We May Collect
Depending on how you use the website, we may collect:
Contact details, such as your name and email address.
Purchase information, such as the product purchased, transaction date and order reference.
Support information, including the messages you send to us and our replies.
Technical information, such as IP address, browser type, device type, pages visited and approximate location derived from technical data.
Marketing and analytics information, such as ad click information, cookie identifiers and website usage data, where applicable.
Payment-related information processed by our payment provider. We do not intentionally store full card details ourselves.
4. How We Use Your Information
We may use your information to:
Process your purchase and provide access to the digital handbook.
Send order confirmations, delivery emails, updates or support messages related to your purchase.
Provide email support relating to use of the handbook.
Respond to enquiries, complaints or refund requests.
Maintain website security and prevent misuse, fraud or unauthorised access.
Understand website performance, advertising performance and customer behaviour.
Comply with legal, tax, accounting and regulatory obligations.
Send marketing updates only where permitted by law or where you have opted in, if applicable.
5. Lawful Bases for Processing
We rely on one or more lawful bases under UK data protection law, including:
6. Payments and Digital Delivery
Payments and digital delivery may be handled by third-party providers such as Stripe, Lemon Squeezy, Framer, email delivery services or other checkout/product delivery platforms. These providers may process personal information necessary to complete your purchase and deliver the product.
We do not intentionally collect or store full payment card details on our own systems. Payment details are handled by the relevant payment processor according to their own security and privacy practices.
7. Cookies, Analytics and Advertising
Our website may use cookies or similar technologies to operate the site, remember preferences, measure performance, understand how visitors use the site and measure advertising results.
This may include tools such as Google Analytics, Google Ads conversion tracking, Framer analytics or similar services. Where required, we will ask for consent before placing non-essential cookies or tracking technologies.
You can usually control cookies through your browser settings. Blocking some cookies may affect how the website functions.
8. Sharing Your Information
We may share information with trusted service providers where necessary to run the business, including:
Digital product delivery platforms.
Website hosting and design platforms.
Email and customer support providers.
Analytics and advertising platforms.
Professional advisers, accountants, legal advisers or authorities where required by law.
We do not sell your personal information.
9. International Transfers
Some service providers may process data outside the United Kingdom. Where this happens, we expect appropriate safeguards to be used where required by data protection law, such as adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.
10. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy. For example, purchase and transaction records may be kept for accounting, tax and legal recordkeeping purposes. Support emails may be kept for a reasonable period to help resolve queries, maintain records and improve the service.
11. Your Rights
Depending on your circumstances, you may have rights to:
Ask us to correct inaccurate information.
Ask us to delete information in certain circumstances.
Object to or restrict certain processing
Request data portability in certain circumstances.
Withdraw consent where processing is based on consent.
Complain to the UK Information Commissioner’s Office if you are unhappy with how your information is handled.
To exercise your rights, contact us at [support email address]. We may need to verify your identity before responding.
12. Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no website, email system or online service can be guaranteed to be completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated date shown at the top.
Contact
Email: Support@ukfiancevisaguide.co.uk
Response time: usually within 1–2 working days